Nice hotel with free wi-fi, a friendly 24-hour reception, and a relaxing indoor pool. The staff helped me with a late check-in during my first stay, which I appreciated. I recommend staying here for a cozy experience! I'm coming back for Christmas.

amazing breakfast room with fresh pancakes made my family trip unforgettable

Wonderful unique rooms, friendly staff.

central location near parks and great trails

I enjoyed a great experience at this hotel, as the room was spacious and comfortable, and the staff were welcoming even during a storm, making it a cozy refuge. With Bushmaster Park just over a kilometer away for lovely strolls and Fatman's Loop Trail around three kilometers for a more adventurous hike, this place offered me the perfect base to explore Flagstaff's natural beauty.

would definitely come back

The king suite was super spacious with two full baths and a desk. Loved the hot tub and indoor pool too! Breakfast included delicious homemade biscuits and I enjoyed making pancakes there. Room had a fridge, microwave, and comfy seating area. Staff was really friendly and helped with everything we needed.

Comfortable beds and nice hot tub. Breakfast area could be bigger for guests.

great stay but some minor room issues

The excellent location made it easy to find restaurants and grocery options. The helpful staff enhanced our comfort throughout our stay.

Our room had a few cleanliness issues that could be improved.

A Comfortable Stop with Warm Hospitality

My family had a pleasant one-night stay. The front desk staff were incredibly helpful in recommending a local restaurant, which turned out to be a delightful experience. The outdoor pool area was clean and enjoyable. Don’t skip the breakfast. it was surprisingly good!

we had a fantastic stay at best western! the breakfast was really good and set us up for the day. i loved the king suite, especially with the nice shower and lots of outlets for our devices. the indoor pool was a hit for us, too! just a short walk to some great restaurants nearby.

totally recommend

The queen room was comfortable and well-maintained, providing a pleasant atmosphere for relaxation. Breakfast exceeded expectations, with Michael's friendly service making a significant impression as he kept the buffet neat and stocked. However, the physical property appeared tired, signaling a need for upgrades in some areas. Despite these concerns, the overall stay was enjoyable, offering good value.

The Best Western Pony Soldier Inn & Suites was a delightful surprise. The hot breakfast exceeded my expectations with a range of options including fresh fruit and pancakes. My room had a cozy corner perfect for relaxing after a day of exploring Flagstaff.

Wish there were more vegan options at breakfast.

I had a fantastic time enjoying the amazing breakfast options and the cleanliness of my room. The fruit toppings on yogurt were especially delightful. Definitely would return for another stay!

I truly enjoyed my stay at the Best Western Pony Soldier Inn & Suites. The lobby was beautifully decorated with warm, inviting colors, and the hotel had excellent accessibility features that made it easy for me to navigate as a senior.

Could improve breakfast variety for senior dietary needs.

My stay at the Best Western Pony Soldier Inn was quite mixed. The friendly reception staff immediately made me feel welcome after arriving during a storm. The indoor pool was a highlight for sure. It was heated and a great way to unwind after a long day. The room was spacious with comfortable beds, perfect for a good night's sleep. However, the bathroom setup felt awkward, and the carpets looked outdated and worn. The breakfast offered a decent variety with fresh fruit and pancakes, but it could use more options for different dietary needs. Noise from trains in the night was bothersome, so light sleepers might want to consider that. Overall, while there were some nice touches, the hotel felt a bit dated and could benefit from some renovations.